How Lucenox Energy handles enquiry information.
This privacy notice explains how Lucenox Ltd, trading as Lucenox Energy, handles personal information submitted through this website.
1. Information we collect
When you contact Lucenox Energy, we may receive your name, company, role, business email address and details you choose to provide about your equipment-data challenge or potential project.
2. How we use it
We use enquiry information to respond to you, assess whether a discovery discussion is appropriate, prepare for a potential meeting and maintain a basic record of business correspondence.
3. Client and project data
Please do not submit confidential equipment registers, operational data, security-sensitive files or client proprietary information through the public website. Any exchange of sensitive project information should happen through an agreed secure channel.
4. Sharing
We do not sell enquiry information. We may share information internally within Lucenox for the purpose of responding to your enquiry or preparing a proposal.
5. Retention
Business enquiry records may be retained for a reasonable period to manage follow-up, relationship history and proposal development.
6. Contact
For privacy-related questions, contact hello@lucenoxenergy.com.